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NAQC Newsroom: Research

Understanding the Barriers to Use of Free, Proactive Telephone Counseling for Tobacco Dependence

Wednesday, May 11, 2011  
Posted by: Natalia Gromov
Sheffer CE, Brackman SL, Cottoms N, Olsen M. Qual Health Res. 2011 Apr 4. [Epub ahead of print]

This study examined what some of the barriers are to using free telephone counseling for residents of the Mississippi River Delta in Arkansas. Results showed that barriers included a lack of existing or consistent telephone service, lack of awareness of the quitline, and lack of trust in quitline counselors. There were also more systemic barriers to seeking and accessing help to quit, including low socioeconomic conditions and concerns about the potential negative health effects of quitting. Study participants expressed a strong belief in the role of faith with quitting. The authors conclude that understanding utilization of quitlines by these groups has implications for policy development, the promotion of quitlines, and the provision of alternate tobacco treatment services.

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